Job Title: Application Support Engineer – Advanced [Multiple Positions]
Job Location: Shoreview, MN
Job Type: Full Time
Rate of Pay: The salary range for this position in Shoreview, MN is $90,000.00-$162,000.00 per year and this role may be eligible to earn incentive compensation. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).
Duties: Provide technical support for customers. Enable customers to make productive use of their investment in products. Handle cases regularly demonstrating advanced knowledge of their field. Assist junior engineers working on cases. Search for, re-use, and improve existing knowledgebase content. Create new knowledgebase content where appropriate. Review and publish content. Curate published content. Communicate software/hardware problems to development. Document requests to enhance software and hardware functionality for product development where applicable. Collaborate with sales team to ensure renewal, adoption, and expansion of supported products and manage customer expectations. Follow defined work processes, provide feedback on practical use of these processes, and recommend changes. Technical lead in guiding Application Support Engineer Associate, Application Support Engineer and Application Support Engineer Advanced in questions on day to day business and product knowledge.
Requirements: Employer will accept a Bachelor's Degree in Electrical Engineering or in a related field and 24 months of experience in the job offered or in a Application Support Engineer-related occupation. Alternatively, employer will accept a Master's degree in Electrical Engineering or in a related field and no experience.
Position requires internship, coursework, or experience in the following:
Telecommuting and/or working from home permissible pursuant to company policy. [Hybrid role]
Referral Program: Incentives offered through the Company's Employee Referral Program are applicable to this position.
Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
...become much more comfortable once they settle into the rhythm of the role. This is a strong fit for someone who wants a polished entry-level opportunity without needing a technical background or a degree. If you are dependable, organized, professional, and open to...
...Darley is seeking a Marketing & Events Coordinator to join our dynamic and innovative marketing team. In this role, you will work closely with the Brand and Event Manager and collaborate with team members across the organization. Strong, frequent communication is essential...
...contracted hours Stability Job ID #L-843282. Pay package is based on 8 hour shifts and 40... ...the mission of becoming the best Travel Nursing Agency in California. We have been rated... ...agencies and offer our nurses the highest paying travel nursing jobs available. We...
...Technology, or related field. ~3-6 years of hands-on experience in Salesforce development (Apex, Visualforce, Lightning Web Components).... ...such as Git, Jenkins, or Copado. ~ Salesforce Platform Developer I certification required; Platform Developer II or App Builder...
...practitioner and/or department leader, the Clin-Med Assist I independently provides and documents clinical care and associated tasks as assigned and as per... ...Providers, issued by American Heart Association Medical Assistant Program/Certificate (new grads welcome)...