Job Description

Body Shop Manager

Mills Auto Group is seeking an experienced and motivated Body Shop Manager to lead our body shop operations in the south. This role requires a hands-on leader who can ensure high-quality workmanship, exceptional customer service, and efficient shop management. The ideal candidate will have strong organizational skills, a keen eye for detail, and the ability to foster a positive and productive work environment.

Responsibilities

• Oversee daily operations of the body shop, ensuring timely and high-quality repairs.
• Manage, coach, and develop the body shop team to promote productivity and growth.
• Maintain compliance with safety standards, company policies, and industry regulations.
• Coordinate with insurance companies and customers to facilitate repair approvals and estimates.
• Develop and maintain relationships with suppliers and vendors.
• Monitor inventory and order materials as needed to optimize workflow and budget.
• Analyze shop performance metrics and prepare reports for upper management.
• Resolve customer complaints professionally and promptly to ensure satisfaction.

Requirements

• Proven experience managing a body shop or similar automotive repair facility.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Knowledge of industry repair standards, insurance processes, and safety regulations.
• Proficiency with estimating software and shop management systems.
• Valid driver's license and reliable transportation.
• Ability to work in the US.

Benefits

• Competitive salary of $110,000.00 - $150,000.00 per year, paid semi-monthly.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Employee discounts on vehicle services and purchases.

About the Company

Mills Auto Group is a trusted family-owned dealership committed to delivering exceptional automotive experiences. We pride ourselves on our customer-first approach, integrity, and dedication to quality. Located in Charlotte, NC, we offer a collaborative and supportive work environment where employees are valued and encouraged to grow their careers.

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