Overview Teleperformance Customer Service Representative-Work from Home – Apply – indeed jobs In Singapore Are you passionate about providing exceptional customer service from the comfort of your own home? Teleperformance is seeking dedicated individuals to join our dynamic team as Customer Service Representatives. If you thrive in a fast-paced environment and enjoy helping customers resolve inquiries, this opportunity is a good fit. Benefits Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Teleperformance focuses on employee wellness and engagement through a balanced high-tech and high-touch approach, combining industry and geographic expertise to simplify, speed, and secure customers’ lives. Responsibilities Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries. Provide excellent customer service through active listening. Work with confidential customer information and treat it sensitively. Aim to resolve issues on the first call by being proactive. Communicate with customers appropriately. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate. Track all call-related information for auditing and reporting purposes. Provide feedback on call issues. Upsell if required. Qualifications Ability to work remotely in a virtual team environment. 6 months of customer service experience preferred. Over 18 years of age. Ability to type 25 wpm. High School Graduate or GED. Comfort with desktop computer systems. Proven oral and written communication skills. Logical problem-solving skills. Ability to navigate Windows operating systems. Organization and work prioritization. Home Requirements Internet connection with minimum download rate of 12.0 Mbps. Minimum upload rate of 3.0 Mbps. ISP must have no packet loss and ping under 50 ms. Proof of internet speed required. Clean and quiet workspace. About Teleperformance It is our mission to provide an environment where employees feel valued, inspired, and supported so they can bring their best selves to work every day. We believe happy and healthy employees are more productive, creative, and engaged, and we are committed to a workplace that supports happiness and a healthy work-life balance. We strive for an inclusive and diverse culture where everyone feels welcome and valued. Full-time Teleperformance Customer Service Representative - Work from Home - Job ID 1200 #J-18808-Ljbffr
...Working as a District Manager (DM), you will lead a crossfunctional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong...
... Experience in problem identification and resolution Strong communication and business relation skills Good to have: MATLAB/Simulink/Stateflow Relevant experience with calibration, software or motor controls Experience with automotive process standards...
A leading university in Nashville seeks a Director of Faith Formation & Engagement to oversee spiritual development initiatives for undergraduate students. The ideal candidate will manage events, build student leadership, and engage the campus community. A Bachelors degree...
...Emory Healthcare Transplant Coordinator II Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and...
...Title: SAP EWM//IWM Lead Location: Remote USC/GC holder only ~ Work Stream requirement gathering with the business process owners fill in the Business-Driven Configuration Assessment questionnaire. ~ Based on the answers obtained from the assessment...