Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Job Description :
The Office Assistant is the backbone of our daily operations, ensuring smooth communication between clients, staff, and management. This role supports scheduling, administrative duties, client relations, and general operations while also assisting with light sales activities such as lead follow up, nurturing potential clients, & supporting marketing efforts to help grow business.
Responsibilities :
Client Communication - Answer incoming calls, emails, and messages promptly.
- Respond to client inquiries regarding services, quotes, and scheduling.
- Follow up with clients for confirmations, feedback, or recurring service reminders.
- Maintain a positive and professional relationship with all clients.
Scheduling & Job Coordination - Schedule appointments for residential, commercial, & property management clients.
- Assign jobs to cleaning staff based on availability and location.
- Manage recurring client schedules and update changes in software.
- Track staff availability to ensure proper coverage for all jobs.
Administrative & Office Tasks - Maintain/update client records and contact information.
- Organize digital and physical files, contracts, and documents.
- Assist with office supply restock and preparation of cleaning supplies.
- Manage internal calendars for meetings, staff schedules, and events.
- Daily Invoicing
Marketing & Sales Support - Assist with client outreach campaigns and promotions.
- Track potential leads and follow up with prospective clients.
- Support marketing: including social media posting, email campaigns, or flyer distribution.
- Update CRM with lead information and conversion status.
Staff Suppor t - Assist with onboarding new employees (documents, schedules,etc).
- Maintain clear communication between cleaners and management.
- Assist with various duties, projects, and tasks as assigned.
Reporting & Tracking - Prepare reports on client feedback, recurring client status, and cancellations.
- Track metrics for bonuses, employee performance, and client retention.
- Support management in monitoring business growth trends and daily operations.
Requirements: - High school diploma or equivalent required; associate degree preferred.
- Experience in the cleaning industry is preferred.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Google Workspace, and basic CRM/software systems (Jobber preferred).
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Friendly, professional, and customer-service oriented.
Employment Type: - Part-Time (Maximum 40 hours per week)
Benefits :
- Starting pay of $21.00 - 23.50 per hour, based on experience! +incentive program!
- Paid training, leadership development, and career growth
- Laptop and tools provided.
- Opportunities for professional growth within the company.
- PTO, referral bonuses, swag, team outings, and so much more!
Join Us :
Join the Ezer Home Solutions team and be part of a growing company that values its team members and clients alike. As an Office Assistant, youll support Ezer operations and be an impactful team member pushing us towards success. Apply today and take the first step toward a rewarding career with Ezer Home Solutions!
Flexible work from home options available.
Job Tags
Hourly pay, Part time, Work at office, Flexible hours