Job Description

Work from home only; you must reside in one of the following states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, New Hampshire, Montana, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin Available shifts: Thursday–Monday (6 AM–3 PM CST) Thursday–Monday (2 PM–11 PM CST) Friday–Tuesday (2 PM–11 PM CST) Company Overview Tellihealth is transforming how chronic care is delivered by combining powerful technology with compassionate, intelligent care. Our roots lie in the merger of two industry leaders, Accuhealth and Signallamp Health, bringing together best-in-class Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services under one unified vision. While we've unified under the Tellihealth brand, we’ve retained the proven strengths of both legacy organizations. Today, our services continue under the names accuRPM and signalCCM—a reflection of the powerful, trusted programs our clients have relied on for years. Through accuRPM and signalCCM, we empower providers to deliver proactive, remote support to patients managing chronic conditions. Our mission is to close the gaps in care by making high-quality, tech-enabled remote services accessible, efficient, and deeply human. We're growing fast and looking for mission-driven team members who want to shape the future of connected care. Position Overview A Remote Patient Monitoring Nurse is responsible for monitoring and responding to critical and at-risk patient readings, ensuring device usage accuracy, and making outbound calls to patients. This role involves screening for accurate readings, troubleshooting, or submitting support tickets when necessary and is a vital role supporting patient care by addressing urgent health alerts and providing timely interventions. Key Responsibilities Provide high quality patient education and coaching Promote patient engagement via telephonic assessment, follow-up and personalized education Triage “at risk” and “critical” readings and prioritize patient calls using sound clinical judgment Build relationships with our partner physicians, ACOs, and Hospitals to establish and adhere to the continuum of care processes set in place Monitor patient vitals and report concerns to the supervisor as necessary Meet daily call quota to patients with critical and at-risk readings Supervise and delegate appropriately to Medical assistants Assist patients with telemonitoring services through telephonic assessment and education Contact physician/providers as needed to report clinical concerns Relay information back to the internal team Complete focused clinical assessments and interventions for patients with critical and at-risk readings Identify and troubleshoot device issues/user errors with patients Other duties as assigned Qualifications Active, unrestricted LVN, LPN or RN license, required Graduate of an accredited LVN, LPN or RN program, required 2 years of clinical experience, required Minimum internet speed of 35 Mbps download and 10 Mbps upload, required Ability to work from home in a HIPAA compliant environment, required Bilingual proficiency in Spanish and English, preferred Proficient using Electronic Medical Records (EMR) or Electronic Health Record (EHR) systems, required Understanding of clinical workflows, quality assurance processes, and compliance standards Excellent verbal and written communication skills Strong organizational skills with attention to detail Ability to manage multiple priorities simultaneously Exemplifies Tellihealth's values: All IN telligence, IN novation and IN tegrity #J-18808-Ljbffr

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