Studio Manager (Studio City, Los Angeles) Job at Nuey, Los Angeles, CA

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  • Nuey
  • Los Angeles, CA

Job Description

ABOUT NUEY

At Nuey, we're reimagining the modern medspa – premium care made accessible. We also believe great care starts with great culture – we invest in our people so every guest interaction feels welcoming, intentional, and seamless. If you're excited by the idea of shaping a brand from the ground up and delivering industry-leading in the aesthetics and wellness space, we'd love to hear from you.

THE ROLE

The Studio Manager is responsible for delivering an exceptional, hospitality-driven patient experience while leading the day-to-day operations of the studio. This role combines front-of-house service excellence with hands-on team leadership and operational management. You'll ensure every patient interaction reflects Nuey's brand standards and that the studio runs efficiently, professionally, and profitably.

WHO YOU ARE

You're a people-first operator who thrives in service-driven environments. You know how to lead a team, run a floor, and create the kind of experience that keeps patients coming back. You're organized, dependable, and comfortable multitasking in a fast-paced setting. You take pride in building a culture where clients feel cared for and teams feel motivated to do their best work.

KEY RESPONSIBILITIES

Patient Experience & Hospitality

  • Create a warm, welcoming, high-touch environment for every patient from arrival through follow-up
  • Greet patients, manage check-in and check-out, and ensure a seamless visit experience
  • Answer phones, respond to inquiries, and schedule consultations and follow-up appointments
  • Resolve patient concerns with professionalism, urgency, and empathy
  • Uphold Nuey's hospitality standards and ensure the studio consistently delivers a premium experience

Team Leadership & Studio Operations

  • Manage daily studio operations, including opening and closing procedures
  • Supervise onsite staff and ensure strong teamwork, accountability, and morale
  • Schedule team hours and coordinate staffing to support business needs
  • Maintain compliance with company policies, safety standards, and regulatory requirements
  • Monitor studio performance and support initiatives to improve productivity and patient satisfaction

Local Growth & Community Engagement

  • Generate local grassroots demand through community outreach, partnerships, and events
  • Build relationships with nearby businesses, fitness studios, salons, and community groups
  • Support execution of local marketing initiatives and in-studio promotions
  • Act as a brand ambassador for Nuey in the local market

Inventory & Administrative Management

  • Track inventory levels and order supplies to ensure uninterrupted operations
  • Maintain accurate records, reports, and daily logs
  • Support financial controls, including proper handling of payments and documentation
  • Coordinate with the corporate team on operational, staffing, and supply needs

QUALIFICATIONS

  • Strong hospitality mindset with a passion for customer experience
  • Prior experience in retail, hospitality, healthcare, medspa, or clinic management preferred
  • Proven ability to lead a team and manage day-to-day operations
  • Highly organized, dependable, and comfortable multitasking in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Proficiency with scheduling, POS, or clinic management platforms (e.g., Zenoti) a plus

WHAT SUCCESS LOOKS LIKE

  • Patients feel welcomed, cared for, and excited to return
  • The team is organized, motivated, and aligned with Nuey standards
  • The studio runs smoothly, stays fully stocked, and meets performance goals
  • Local awareness and demand continue to grow

Have questions? Email us at careers@nueyaesthetics.com. We're excited to hear from you.

Job Tags

Local area

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