Job Description

Telemarketing Sales Representative

Atlanta, Georgia, United States

About the Job

Key Responsibilities:

• Conduct outbound and inbound calls to engage potential and existing customers.
• Present Comcast products and services (e.g., internet, cable, phone) to match customers' needs.
• Meet or exceed daily, weekly, and monthly sales targets.
• Build and maintain customer relationships through excellent communication and follow-up.
• Handle objections and provide solutions to customer concerns professionally.
• Maintain accurate records of customer interactions and sales in the system.
• Stay updated on Comcast's latest products, promotions, and industry trends.

Qualifications:

• Experience: Minimum of 1 year in Hard Selling or any related Sales roles.
• Skills:
• Strong persuasion, negotiation, and communication skills.
• Strong ability to build rapport and handle objections effectively.
• High emotional intelligence and resilience in handling customer rejections.
• Excellent communication and presentation skills (verbal and written).
• Proficiency in using CRM software and basic computer applications.

Attitude: Results-oriented, motivated, and customer-focused.

The Hiring Process:

Our recruitment process consists of two stages to ensure we select the best candidates:

• Group Interview
• Showcase your personality and team interaction skills while answering sales-related questions.
• Technical Checking
• We'll assess your equipment and internet connection to ensure you're set up for success in a remote environment.

Before You Apply, Please Ensure You Have the Following Equipment:

1. Noise-Canceling Headphones : Essential for clear and professional audio.
2. Reliable Internet Connection : At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
3. Backup Internet Source : With a speed of 2050 Mbps to avoid interruptions.
4. Backup Power Supply : To stay operational during power outages.
5. Wired Connection : Ethernet/LAN cable for consistent internet performance.
6. Laptop Requirements : Core i5 processor or better, with at least 8GB RAM for smooth multitasking.

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