Job Description

Parts Counter - Black Hills Truck

North American Truck & Trailer, Inc. is seeking a Parts Counter person for our Black Hills Truck location. The Parts Counter position is crucial to the success of the dealership as it involves providing top-notch customer service and support to our clients and technicians.

Key Responsibilities:

• Assist customers in finding the right parts for their truck or trailer
• Manage inventory and ensure stock levels are maintained
• Provide accurate price quotes and process sales transactions
• Answer incoming phone calls and emails regarding parts inquiries
• Source parts from suppliers when necessary
• Collaborate with technicians to ensure parts are ordered and received in a timely manner
• Keep track of special orders and communicate delivery times to customers
• Maintain a clean and organized parts department

Qualifications:

• Prior experience in a parts counter or related role preferred
• Excellent customer service and communication skills
• Detail-oriented and organized
• Ability to work well in a fast-paced environment
• Proficient computer skills
• Knowledge of truck and trailer parts is a plus

Benefits available the 1st of the month following date of hire.

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus

To apply please contact Chery Rierson at Cheryl.rierson@nattinc.com or 605-332-7112.

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