Patient Care Coordinator Job at Sage Veterinary Imaging, Round Rock, TX

SWR4MVFQNzNpZWlwMytZeGZ1bWlWTk9YNEE9PQ==
  • Sage Veterinary Imaging
  • Round Rock, TX

Job Description

Drive Care Forward. Guide Decisions. Create Confidence.At Sage Veterinary Imaging, we help pets get answers through advanced, human-quality diagnostic imaging. Our work changes outcomesand it starts with confident conversations that help pet owners and referring veterinarians move forward with the right next step.This role is a consultative position focused on treatment coordination, patient care guidance, and advanced imaging services. Youll work directly with pet owners and veterinary partners to explain options, remove barriers, and help cases progress from referral to resolution.If youre energized by influence, thrive in fast-paced environments, and enjoy guiding people toward confident decisions, this role was built for you.What Youll Do Serve as the primary point of contact for pet owners and referring veterinary teams, driving sales of advanced imaging Lead conversations that connect clinical recommendations to clear next steps in care via phone, email, text and in-person Coordinate advanced imaging services by guiding clients through options, timing, and preparation Build trust quickly and maintain strong relationships that encourage repeat utilization and long-term partnerships Confidently discuss the value, benefits, and urgency of advanced diagnostic imaging Manage inbound and outbound communication to move cases forward efficiently Partner closely with clinical, technical, and operations teams to ensure seamless patient experiences Track follow-through, documentation, and scheduling to ensure nothing stalls or falls through the cracksWho Thrives in This Role Innately helpful and comfortable guiding high-stakes conversations Motivated by outcomes, momentum, and closing the loop on patient care Confident explaining complex information in a clear, reassuring way Resilient, energetic, and unfazed by objections or tough questions Relationship-drivenyou enjoy winning trust and becoming a go-to resource Professional, polished, and proactive Adaptable and quick-thinking in a dynamic clinical environmentWhat You Bring Previous experience in customer-facing success, service coordination, orconsultative roles Veterinary or medical experience strongly preferred (but not required) Proven ability to influence decisions while maintaining empathy and professionalism Strong verbal and written communication skills Comfort using scheduling, CRM, and invoicing platforms (EzyVet, HubSpot, Slack, G-Suite a plus) Reliable attendance, accountability, and follow-through Willingness to assist hands-on with patients when needed (training provided)Schedule & Benefits Full-time, 8-hour weekday shifts, on site Rotating half-day remote Saturdays (approximately once per month) Competitive hourly pay based on experience 401(k) with company match Health, dental, vision, and life insurance Paid time off Continuing education and professional developmentAs a part of the interview process, please also complete this job style survey:
recblid twiwqi2scj8bjl9j8aux49kweoq2t4

Job Tags

Hourly pay, Full time, Remote work, Rotating shift, Weekday work

Similar Jobs

DeliverThat

Independent Same-Day Catering Delivery Driver Job at DeliverThat

 ...Independent Same-Day Catering Delivery Driver DeliverThat is built for the ones who show upthe early risers, the hustlers, and the doers. We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route... 

Iconma

Instrument Technician Job at Iconma

 ...Instrument Technician Our client, an automotive manufacturing company, is looking for an Instrument Technician for their Pontiac, MI location. Responsibilities include calibration of low to medium level instrumentation, document creation and retention according to local... 

Lamers Bus Lines

Bus Cleaner Monroe Job at Lamers Bus Lines

 ...Lamers Bus Lines is hiring Part-Time Bus Cleaners to help keep our fleet spotless and ready for the road. This is a part-time afternoon...  ...a Bus Cleaner, you'll play a key role in ensuring our buses are clean, comfortable, and well-stocked for passengers. Responsibilities... 

Assisting Hands of East Charlotte

We're looking for a reliable compassionate CNA Indian Trail Job at Assisting Hands of East Charlotte

 ...-Time, with flexibility to work any day of the week, including weekends. Location: This position is on-site only, located in Indian Trail, NC. Why Youll Love Working Here: At Assisting Hands East Charlotte, we prioritize integrity, compassion, and excellence... 

Serendipity Catering

Delivery Driver Job at Serendipity Catering

 ...Delivery Driver Opportunity We are a fast-growing catering company in the Denver Metro (Lakewood) area looking for a part-time or full-time delivery driver. If you have a good attitude and are eager and willing to work hard, we want to talk to you! We provide a fun...