About the Role
We are seeking an experienced and highly organized Private Household Manager to oversee the daily operations of a multi-generational family residence in San Francisco.
This role goes beyond traditional household management. The successful candidate will act as the operational leader of the household, building structured processes, coordinating domestic staff and external vendors, and ensuring the household runs smoothly, efficiently, and proactively.
The principal has a strong engineering and process-driven mindset, therefore the ideal candidate should be capable of creating standardized procedures, implementing systems, and driving operational excellence within a private household environment.
Key Responsibilities
Household Operations & Team Management
•Manage and coordinate a household team including chefs, housekeepers, assistants, drivers,
gardeners, and external service providers.
•Establish staff schedules, attendance management, performance reviews, and training programs.
•Develop and implement household SOPs (Standard Operating Procedures) to ensure consistency and service quality.
•Maintain household inventory, equipment, facilities, security, and vehicle coordination.
Event & Lifestyle Management
•Plan and coordinate private dinners, family gatherings, and social events.
•Oversee event preparation, execution, and post-event follow-up.
•Anticipate family needs and proactively provide solutions before issues arise.
Vendor & Property Coordination
•Manage relationships with domestic and international vendors, contractors, and property-related service providers.
•Coordinate maintenance, repairs, and household improvement projects.
•Ensure service quality and cost efficiency across all vendors.
Problem Solving & Contingency Planning
•Handle unexpected situations such as staff absences, urgent requests, schedule changes, and
facility issues.
•Develop contingency plans and operational backup procedures.
•Serve as the central point of coordination for all household-related matters.
Qualifications
•5+ years of experience in private household management, estate management, luxury property
management, hospitality management, or a similar field.
•Proven experience managing household staff or service teams.
•Strong organizational and operational management skills.
•Ability to create systems, workflows, and standardized operating procedures.
•High level of discretion, integrity, and professionalism.
•Strong problem-solving ability and proactive mindset.
•Clean background and verifiable professional references.
Preferred Background
•Experience serving high-net-worth families or international households.
•Experience managing multiple properties and external vendors.
•Familiarity with project management tools and operational tracking systems.
•Experience working in cross-cultural environments.
•Experience supporting entrepreneurial, executive, or engineering-oriented principals is highly
desirable.
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