Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr
...Reimbursement ~ PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job SummaryThe Dialysis Technician I, guided by the Dialysis Nursing Team, administers dialysis therapy to patients and follows treatment protocols. Performs...
FedEx Personal Delivery DriverBig Green Contracting IncPart-Time | 50-80 stops daily | Seminole, OKPay Structure Examples:$16.50/hr. + $0.50 per delivered stop5 stops per hour: ($16.50 base + $2.50 stop incentive) $19.00/hr15 stops per hour: ($16.50 base + $7...
...is ideal for professionals who regularly manage business communications and are... ...world work environments. No previous AI experience is required.Responsibilities Come up with... ...positionYou'll be able to choose which projects you want to work onYou can work on your...
...Job Title: Process Engineer Location: New Market, VA Job Summary: The Engineer Process position supports metal-cutting manufacturing operations. Role enables production performance that is viable in terms of cost, quality, and delivery while meeting...
...many opportunities to practice hands-on leadership skills that will transfer to any other school or workplace setting. In addition, counselors who work at least 6 weeks will receive an additional $50/week contract completion bonus for each week worked. For example, this...