Job Description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.


This position is responsible for maintaining the safety and security of all guests, employees, and physical assets of The Hotel Hershey.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Patrolling the entire property and documenting rounds.*
• Investigating accidents/incidents occurring on Hotel property and submitting detailed reports.*
• Responding to and providing assistance in fire or other emergency situations.*
• Investigating complaints and notifying law enforcement authorities as necessary.
• Administering first aid and CPR as needed.
• Administering and maintaining locking systems throughout the property.*
• Initiating measures to improve or maintain safety and security standards.*
• Perform other duties as assigned.

Qualifications:

• Must be at least 18 years of age or older.
• Must have a valid driver's license.
• This position may provide care, supervision, guidance, or control of children or may have regular, ongoing contact with children that is integral to the responsibilities of the position. As a result, in accordance with Pennsylvania's Child Protective Services Law, newly hired candidates are required to obtain the following clearances: a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI). Completed clearances are required to be submitted prior to starting employment.

Knowledge, Skills, and Abilities:

• Criminal justice/safety/security-related training and experience preferred
• Ability to obtain First Aid and CPR certification; EMT certification helpful.
• Basic knowledge of criminal and federal law and fire and safety regulations pertaining to hotels.
• Proven employee/guest relations, communications and problem-solving skills.
• Keyboarding skills and PC familiarity.
• Professional image representative of property image.

Job Demands:

• Physical requirements include walking (up to 75% of the shift), hearing, bending, effectively communicating verbally and in writing, stooping, lifting and finger dexterity.
• Schedule rotates to include 2nd and 3rd shifts. Holidays, days, evenings, and weekends required based on operational needs. Some overtime necessary.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Shift work, Night shift, Weekend work, Afternoon shift

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