Customer Service Representative Job at Belcan, Silver Spring, MD

SXRsNVFQNzRnZXVxMXVnMWYrNnNVOVNWNWc9PQ==
  • Belcan
  • Silver Spring, MD

Job Description

Job Title: Customer Service Representative

Location: Silver Spring, MD

Zip Code: 20910

Duration: 3 Months

Pay Rate: $20/hr.

Keyword's: #SilverSpringjobs; #CustomerServiceRepresentativejobs;

Start Date: Immediate

Considering making an application for this job Check all the details in this job description, and then click on Apply.

Job Description:

Answer phone calls, Light Data Entry, answer incoming texts, multi-tasking with other work.

MAJOR DUTIES AND RESPONSIBILITIES

* Assists customers telephonically and non-telephonically with service and support issues.

* Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.

* Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

* Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Client Retail expectations.

* Uses courteous and professional language.

* Works effectively in a team environment. xywuqvp

* Creates a win-win resolution to problems.

BASIC QUALIFICATIONS

* High School or equivalent is preferred but not REQUIRED

* Ability to produce quality and professional written correspondence with customers"

* Ability to demonstrate and perform basic math

* Customer service orientation

* Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers

* Commitment to providing resolution to customer issues on the first contact

* Strong English comprehension and a good command of grammar

- Top 3-5 mandatory and/or minimum requirements: Answer phone calls, Takes New and Old RX redo's, Answer All incoming texts

- Top 3-5 desirable attributes/qualifications: Pleasant attitude on phone call, able to handle difficult situation with a positive attitude, quick learner in a fast pace environment

Job Tags

Work at office, Immediate start

Similar Jobs

Parkhurst Dining

CATERING DELIVERY DRIVER Job at Parkhurst Dining

 ...Parkhurst Dining - - Responsibilities: Maintain and clean the vehicle used for deliveries; Pick up food from catering kitchen verifying each item matches BEO and verify quality, quantity, and temperature; Pack all items for safe and secure transportation; Transport food... 

Weatherby Healthcare

Locum Tenens NP - Family Practice Job in CA Job at Weatherby Healthcare

 ...hour shift ~ Primary care including pediatric adult and womens health ~ Office-based procedures required ~ Spanish-speaking farm-working families ~ Health, vision, dental, and 401(k) retirement benefits offered ~ Competitive compensation ~ Paid malpractice... 

Syntricate Technologies

NetSuite Financials Consultant Job at Syntricate Technologies

Required Skills: NetSuite Financials, AP/AR, Reports & Saved Searches, Suite Scripts 1.0/2.0, Workflows Suite Analytics , Suite Approval, Suite Billing, NSPB, NSAW Exposure to other applications like Salesforce

HARRIS CLEANING LLC

Cleaning Technician Job at HARRIS CLEANING LLC

 ...Health insurance ~ Paid time off Job Title: Janitorial Technician / Cleaner Location: Merrillville, Valparaiso Job Type:...  ...Janitorial Technician to join our team. This role involves maintaining clean, safe, and welcoming environments for our clients. The ideal... 

Amentum

Training Specialist Job at Amentum

 ...Specialist for a prime contract in Linthicum, MD that provides enterprise support for the DoD 8140 program to ensure all contractors, military and civilian personnel obtain and maintain qualifying certifications that are aligned with their positions. Essential...